How road transport companies and their drivers must secure their vehicles to stop people using them to enter the UK illegally, and to avoid being fined.


Road transport companies and their drivers must secure vehicles coming into the UK to stop ‘clandestine entrants’. A clandestine entrant is a person who hides in or on a vehicle to avoid going through UK border control.

If you don’t secure your vehicle, and you’re found carrying clandestine entrants into the UK, you’ll get a fine (also known as a ‘civil penalty’).

You face a fine of up to £2,000 for each clandestine entrant you carry. The vehicle’s driver, owner or hirer can be fined.

The law applies to all arrivals into the UK, including from European sea ports and on the Eurotunnel Shuttle.

Secure your vehicle

You and your driver can be fined if don’t have an effective system to secure your vehicle, or if it isn’t used properly.

For your company, an effective system includes:

  • written instructions for drivers on how to use the system
  • robust security devices to effectively secure the vehicle, load and load space
  • training for drivers on how to use the system and security devices
  • giving vehicle security checklists to drivers
  • checking that drivers are following the instructions

You should read the code of practice on preventing clandestine entrants.

For your drivers, an effective system includes:

  • security devices (eg a padlock, seals and tilt cord) to secure vehicles after loading
  • checking the security devices and vehicle thoroughly after each stop and before entering the UK
  • recording checks on a vehicle security checklist

Your drivers should read the guide on ‘How to avoid a penalty: 10 steps to an effective system for drivers’.

If someone hides in your vehicle

Your drivers should contact the police if they suspect that someone is hiding in a vehicle.


Before departing for the UK

Your drivers must not go through UK border control, or board transport to the UK, if they suspect there’s someone hiding in the vehicle they’re driving.

They should contact the police in the country they’re in or speak to border control at the port where they plan to board. They can also contact Border Force at the port where they plan to arrive.


After arriving in the UK

Drivers shouldn’t approach anyone hiding in a vehicle. They should stay in the cab of the vehicle and contact the local police.

The police will take the driver’s details and your company’s details, and tell Border Force about the clandestine entrants.

You and your driver may get letters from the clandestine entrant civil penalty team, which is part of Border Force, asking for information about the security system in place on that day.

Your information will be used to help decide who will be fined, and by how much. For examples of how this is decided, read the ‘Level of penalty: code of practice’.


At UK border control

Your driver may be interviewed about the security system they’re using if clandestine entrants are found in your vehicle at UK border control, at a port in the UK or anywhere in Europe.

They can refuse to be interviewed and leave at any stage, but it’s in their interest to give as much information as they can. Your company and the vehicle’s owner or hirer may also be asked for information.

Your information will be used to help decide who will be fined, and by how much. For examples of how this is decided, read the ‘Level of penalty: code of practice’.


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If you get a fine

You’ll get a form (‘Form IS11’) showing the amount of the fine. You must pay it within 60 days of the form’s issue date.


Object to a fine

You have the right to object to a fine. You must do this within 28 days. Your ‘Form IS11’ explains how to object.

You can also read the guidance on objections and appeals.


Appeal against a fine

You have the right to appeal against a fine to a country court. You must do this within 28 days of:

  • the issue date on your ‘Form IS11’ if you didn’t object to the fine
  • the date your objection is decided if you objected to the fine

Use ‘Form N161’ to appeal. It includes guidance notes.


How to pay your fine

Methods of Payment

Please make ALL payments to the following Home Office Bank Account and include your PORT REFERENCE NUMBER and the AMOUNT TO BE PAID: 


Account Name Home Office 
Bank Address Government Banking Services, Premier Place, 2 ½ Devonshire Square, London, EC2M 4BA
Bank Name Nat West
Sort Code (UK only) 60-70-80
Account Number (UK only) 10012672
IBAN (international only) GB28NWBK60708010012672
SWIFT/BIC (international only) NWBKGB2L

Payments by Cheque should be sent to:

Home Office Shared Service Centre, HO Box 5005, Newport, Gwent, NP20 9BB, U.K. 

Cheques should be made payable to:

‘’The Accounting Officer’’.

Please write Port Reference on back of cheque. 

Payments by credit/debit card:

Contact the Order to cash team on 00 44 (0)8450 100125 on Monday to Friday between the hours of 8:00 to 18:00.

Please ensure you quote your invoice number or penalty reference number. 
PLEASE NOTE: All payments for appeals to the County Court must be made directly to the court with the appeal. Do not pay appeal fees to the accounts above. 

If your vehicle is detained

Your vehicle may be detained because of:

  • unpaid fines
  • concern that you won’t pay a fine on time

If your vehicle is detained, you should email the clandestine entrant civil penalty team straight away.

Your vehicle will only be released when all outstanding fines have been paid, plus the costs of the detention.

How you can reduce fines

You can join an accreditation scheme to help reduce your fines.

To qualify, you must have an effective security system for your vehicles. You must also make sure the system is used properly. This includes training and checking drivers.

Companies in the scheme must continue to meet all the requirements to avoid being fined.

Individual drivers can’t join the scheme. They can still be fined if their employer is in the scheme.

You can apply for the accreditation scheme using the application form.

Contact the clandestine entrant civil penalty team (CECPT)

You can contact the CECPT to get information about fines and the accreditation scheme for companies.

Email: [email protected]

Telephone: 00 44 (0)1303 299 298

Fax: 00 44 (0)1303 299 291

Clandestine Entrants Civil Penalty Team
Home Office
Border Force South East & Europe
2nd Floor, Martello House
Shearway Road
Shearway Business Park
Folkestone, Kent
CT19 4RH
United Kingdom

Source: Office and Border Force

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